Refund Policy

Safely Back Home is a 501(c)(3) non-profit organization. This policy explains how we handle refunds for donations and program-related purchases.

Program enrollment

Enrollment in the Safely Back Home program is free. There is nothing to refund for enrollment.

Donations

Donations to Safely Back Home are generally non-refundable. If you believe a donation was made in error, contact us within [Placeholder — confirm refund window, e.g. 30 days] of the transaction and we will review the request in good faith.

Merchandise or event tickets

Where we occasionally sell merchandise or event tickets, refund terms will be listed at the point of purchase. Absent specific terms, requests must be made within [Placeholder — confirm window] of purchase.

How to request a refund

Email info@safelybackhome.org with the transaction date, amount, and reason for the request. Approved refunds will be issued to the original payment method.